FAQ

My Account & My Orders

What is 'My Account'? How do I update my information ?

It is easy to update your Shyam Shoppe account and view your orders any time through 'My Account'. 'My Account' allows you complete control over your transactions on Shyam Shoppe.

  • Manage/edit your personal data like address, phone numbers, email ids
  • Change your password

How do I know my order has been confirmed?

Once your order has been logged and payment authorization has been received, weconfirms receipt of the order and begins processing it.

You will receive an email containing the details of your order when we receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. 100000001), a listing of the item(s) you have ordered.

DTH Recharge

What is DTH Recharge?

It is Only for existing customers, customers can make renewal of their DTH Account for any period.

I make a Recharge of rupees 285/- for 30days but my dth account is deactivated in 23days. Why?

If your old pack is of value higher than 285 and your current recharge is of rupees 285 which is for 30days but if your pack is not updated in your dth account then amount is charged as per your old pack.

Can I update my dth subscription in shyamshoppe?

Yes, when you recharge in shyamshoppe their will be a option:-

  • Continue with old pack or
  • Update with current pack

My set top box is switch off and I make a recharge then after sometime when I switch on my set top box, shall I view the channel?

  • Before recharge if your dth account is deactivated, then channel will not be shown. In this case switch on your set top box and call to your dth operator and ask for heavy refresh.

What is the benefit of recharge for 3month 6month or 12month?

  • Get Extra discount in 3month, 6month and 12month recharge.
  • If you recharge for any period and the pack price will hike, but without effecting in your old subscription, your pack will continues as usual.

New Connection

When a customer want for new connection, many question may strike in their mind, that is what is SD stb, HD stb or HD DVR stb. For that :-

  • SD - Standard Definition
  • HD - High Definition
  • HD DVR - High definition digital video recording

What is the difference between SD and HD set top box?

Whether you choose to have an SD or HD set top box depends on a couple of different things. The main difference between the two lies in their ability to display either standard definition (SD) or high definition(HD) digital television feeds. An SD set top box can only access standard definition channels, while an HD set top box can show both standard definition and high definition channels.

In practical terms, if you're using an analogue TV the biggest difference is that HD set top boxes can receive more channels. HD set top boxes can also be attached to computer monitors in order to use them as HDTV displays. HD set top box 1080i resolution,16.90 Aspect ratio and dolby digital surround.

Can i connect HD box in my Normal TV?

Yes , you can connect by using audio video cord.(AV cord)

Shall i view full clarity of HD channels in my normal TV?

No, HD channels clarity will be only in LCD,LED and 4K TV.

What is the feature of HD DVR set top box?

  • Record any programme for viewing later.
  • Pause channels.
  • Rewind channels.
  • Watch one programme while you record another.
  • Schedule programmes to Record automatically even if the TV switched off.
  • Schedule recordings for a specific time interval.(Time-based recording).
  • Programmes recording capacity up to 500GB.

What shall i get with a new connection?

  • 1pcs set top box set, 1pcs dish, 1pcs single lnbf
  • 10mtr cable, installation free
  • Subscription free as per your pack selection

Multi Connection:-

What is multi connection?

Under this, A customers already having a connection, can also make a second connection under his existing id in same premises.

What is the benefit?

Benefit of multi connection is that, if a Customer subscribed of rupees 700 per month pack in existing connection, then for the second connection he only have to pay rupees 250 to 280 per month.

How many multi connections can be purchase with my existing id?

You can purchase one existing + Max. 3 Multi Connections with your existing id.

What shall i get on multi connection?

  • 1pcs set top box set, 1pcs dual or quard lnbf
  • 10mtr cable, installation free
  • Subscription free as per your existing pack

Pay Your Bill

What is pay your Bill?

The Local Cable Operator or Broadband Operator those are our vendor and you have to pay your monthly subscription fee to them, then you can easily pay thru our Pay Your Bill Service.

From Our Blog

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06

Jun

 

Some Key Features Of Airtel ‘Internet TV

1. Transform any TV to Smart TV– You no longer need a Chromecast or any other box like Mi TV or Apple TV to transform your TV into a smart TV. With this device, the customers would now be able to stream their preferred content directly to their TV via internet and Bluetooth. It also supports USB drives and screen mirroring via smartphones, tablets, and laptops.Now get all the content available online along with your TV channels and experience unlimited entertainment. Stream directly from netflix and youtube. Stream entertainment with chromecast buitl-in. Use google voice search to watch what you want. Play games on your tv. Use your smartphone as a game controller. Features- 4K, Android TV, DOLBY ATMOS, Play,Pause, Record TV channels, Plus in your pen drive to record live TV. Use SD Card for storing all downloaded apps. watch all the latest movies on Airtel Movies. Download apps from google plays tore. Inbuilt wifi feature let the device connect to your home network or mobile hotspot. Connect bluetooth headsets,Keyboards or game controller.

 

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06

JUN

 

Some Key Features Of Tatasky Transfer+

Transfer recorded content from your tatasky transfer+ HD set top box on to your device via wifi.View recorded content anytime, anywhere. Record 500GB of favourite shows and movies. Rewind,Forward,play, pause it your way.1080i high definition.16:9 wide aspect ratio.Dolby digital surround sound. Video on demand.Tata Sky+ Transfer HD box is 3D ready so you can enjoy a complete 3D experience with your 3D TV when 3D content becomes available. Now record your favourite shows on the go. use your Internet Recording feature on mytatasky.com or download the Tata Sky Mobile App from App store on your IOS devices. Bring out the singer in you with Karaoke on Tata Sky+ Transfer HD. Service features original Bollywood videos, along with lyrics, cues and a ‘Score’ mode. With Series Link feature, your Tata Sky+ Transfer HD can record all episodes of your favourite TV series, and skip the repeats.

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06

JUN

 

Some Key Features Of HD Box

Now enjoy incredible picture quality from the comfort of your home with HD set top box,1080i high definition.Dolby digital surround sound, Universal Remote. HDMI Port. 

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